I've worked with teams and customers in the US, UK, Panama, Bolivia, Costa Rica and the Caribbean; fully remote, hybrid and in-office.
I've lived in North America, South America, Asia and Europe - an immigrant many times over.
I am a US Citizen and Portuguese Resident, eligible to work in European Schengen Area.
I am a native English speaker conversant in Korean, German and Spanish, which basically means that I can eavesdrop on lots of conversations.
CONSULTANT & FOUNDER, KILLER INSTINCTS LLC
Subject matter expert and advisor to executives with focus on action, transparency and critical thinking, rapidly moving projects from ideation to deliverables. Created and managed product roadmaps, program schedules, budgets and executive presentations and updates. Structured multimillion-dollar technology programs.
ENTREPRENEUR & FOUNDER, EVERYDAY SABBATICAL
Founder, designer, creative director of direct-to-consumer women’s apparel brand. Successfully launched www.everydaysabbatical.com, a Shopify-based online store in 2019, with 70% sales from repeat customers.
HEAD OF CONSUMER CONNECTIVITY AND ENTERTAINMENT
Introduced customer experience-led thinking, product management discipline and data analytics into leanly staffed start-up-like public company. Managed 19 full-time employees and contractors, including four direct reports, and served as member of Technology and Innovation Team supporting 20+ countries across LATAM and the Caribbean.
SVP, PRODUCT MANAGEMENT
Managed all aspects of a multi-million-dollar investment in “touchless” digital transformation to increase operational productivity by 150% for the retail and wholesale originations loan process at the leading Mortgage Lender.
VP, PRODUCT MANAGEMENT & PLANNING
Defined product strategy and customer experience for multi-screen, whole-home entertainment system (Sky Q) reviewed as Europe’s best home entertainment experience. Led product design, ideation and prototype phases with stakeholders and cross-functional teams.
DIRECTOR, PRODUCT DEVELOPMENT, PLATFORMS
Drove strategic direction and planning, product design and system architecture, prioritization and delivery management for company’s three video-on-demand (VOD) software products during challenging efforts with platform consolidation. Restructured Agile development workstreams, unblocking teams, increasing flexibility and productivity by 25%.
SENIOR DIRECTOR, PRODUCT MANAGEMENT & STRATEGY, DATA SERVICES
Directed and managed 20 FTEs and contractors in product management, program management, architecture and data quality. Led four teams of solution architects in consolidating data models and services into highly performant, unified data platforms, including APIs, infrastructure, tools, reports and operations. Owned and prioritized product roadmaps.
SENIOR DIRECTOR, PRODUCT MANAGEMENT
Facilitated daily SCRUM meetings with 50 cross-functional team leads. Managed pivotal product release, using Lean and Agile best practices and proving the product and platform’s potential, adding momentum to program.
PEACE CORPS VOLUNTEER, BOLIVIA
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